Work by the sea

A Grade II listed Georgian house above the Royal Harbour, with 14 bedrooms, a sea-view restaurant and a busy weddings calendar. We are a small team, and we look for people who care about the details.

Current Vacancies

Find all our current job openings right here! If any catch your eye, just send us your CV along with a brief cover note, and we’ll get back to you soon.

General Manager

£40,000 – £50,000 per year

General Manager – The House, Ramsgate

Lead a distinctive boutique hotel where luxury, personality and exceptional hospitality come together.

The House is an independent luxury boutique hotel in the heart of Ramsgate, offering beautifully designed accommodation, outstanding food and drink, and unforgettable guest experiences. We are looking for an exceptional General Manager to lead our hotel into its next phase of growth.

This is an exciting opportunity for an experienced hospitality professional who is passionate about boutique hotels, thrives in a hands-on environment, and understands how to balance operational excellence with commercial success. As General Manager, you will be responsible for every aspect of the business, ensuring The House continues to deliver outstanding service while achieving ambitious financial and operational objectives.

The Role

Reporting directly to the owners, you will have full responsibility for the day-to-day operation and overall performance of the hotel. You will lead and inspire the team, drive revenue and profitability, maintain exceptional service standards, and ensure every guest enjoys a memorable stay.

As the face of The House, you will lead by example, creating a culture where excellence, attention to detail and genuine hospitality are at the heart of everything we do.

Full-time In person, Ramsgate

Key Responsibilities

Lead the overall operation of The House, ensuring exceptional standards across all departments.
Deliver outstanding guest experiences through personalised, attentive service.
Drive commercial performance by maximising occupancy, ADR, RevPAR and overall profitability.
Develop and implement business strategies to grow revenue across accommodation, food and beverage, events and partnerships.
Manage budgets, forecasting, financial reporting and cost control.
Recruit, lead, coach and develop a high-performing team, fostering a positive and accountable workplace culture.
Ensure the hotel consistently meets brand standards, quality expectations and guest satisfaction targets.
Oversee all compliance with Health & Safety, Fire Safety, Food Hygiene, Licensing, Employment Law and GDPR.
Maintain the hotel to the highest presentation standards through proactive maintenance and property management.
Build strong relationships with local businesses, tourism partners and the Ramsgate community.
Identify opportunities to enhance the guest experience, improve operational efficiency and support long-term business growth.
Act as the hotel’s ambassador, protecting and enhancing The House’s reputation within the local community and wider hospitality market.

About You

You’ll be an experienced hospitality leader with a genuine passion for boutique hotels and delivering exceptional guest experiences.

You’ll bring:

Proven experience as a General Manager or senior operational leader within a boutique hotel, luxury hotel or high-quality hospitality business.
Strong commercial acumen with experience managing budgets, P&L, forecasting and revenue performance.
A track record of improving operational performance while maintaining exceptional guest satisfaction.
Outstanding leadership skills with the ability to inspire, coach and develop teams.
A visible, hands-on management style and a willingness to support every department when required.
Excellent communication, organisational and decision-making skills.
Experience working with hotel property management systems and revenue management principles.
A commitment to maintaining the highest standards of service, quality and professionalism.

What We Offer

Competitive salary, commensurate with experience.
Performance-related bonus.
Pension scheme.
Staff meals while on duty.
Employee discounts on accommodation, food and beverages.
Ongoing professional development and training.
The opportunity to lead and shape a unique luxury boutique hotel with genuine autonomy and influence.
A supportive ownership team committed to continued investment and growth.

Why The House?

The House is more than a hotel, it’s a destination defined by thoughtful design, warm hospitality and memorable experiences. We believe our people are our greatest asset, and we’re looking for a General Manager who shares our passion for excellence, embraces innovation and takes pride in creating a workplace where both guests and colleagues feel truly at home.

If you’re ready to lead one of Ramsgate’s most distinctive boutique hotels and make a lasting impact, we’d love to hear from you.

Benefits:

Employee discount

Apply for this role

Restaurant Manager

£35,000 – £38,000 per year

We are looking for an experienced and dynamic Restaurant Manager to lead the operation of our luxury boutique hotel restaurant. You will bring strong leadership, a real passion for hospitality and a full understanding of food service management. The role is about delivering exceptional guest experiences, holding high standards of food safety and quality, and leading a dedicated team in a refined setting.

Full-time In person, Ramsgate Restaurant

What you will do

Manage daily restaurant operations and keep service running smoothly
Supervise and motivate the team, including servers, kitchen staff and baristas, and build a positive working environment
Oversee food preparation and cooking to uphold high culinary standards
Ensure compliance with food safety regulations and hygiene standards at all times
Coordinate food production, presentation and service to get the best out of every guest visit
Organise staff schedules, training programmes and performance appraisals
Monitor stock levels and liaise with suppliers so quality ingredients are always available
Handle guest enquiries, complaints and special requests with professionalism and tact
Maintain standards of cleanliness, organisation and overall ambience in the restaurant
Work with hotel management on marketing initiatives and special events

What we are looking for

Proven supervisory experience in a restaurant or hospitality setting
Extensive restaurant experience with a strong background in food preparation, cooking and food safety
Demonstrable team management skills, with the ability to lead and inspire
Experience in hotels or fine dining is highly desirable
Knowledge of culinary techniques, food production processes and kitchen operations
Barista experience or bar management skills are an advantage
Strong leadership qualities and excellent organisational skills

Benefits

Discounted or free food
Employee discount

Apply for this role

Sales Manager

£14.00 – £15.00 per hour

Reporting to the General Manager and Director, you will drive revenue across all market segments, with a particular focus on corporate business, meetings and events, and local partnerships. The role carries a small amount of basic marketing responsibility, but the emphasis is firmly on proactive sales and developing new and existing business.

You will create and implement the hotel’s sales and marketing plan, identifying opportunities to increase market share and profitability while supporting delivery of revenue targets.

Part-time Hybrid remote, Ramsgate Sales & marketing

What you will do

Work closely with the GM and Director to retain and grow existing business and identify new opportunities
Research competitor activity, market trends and rate intelligence to identify target business
Support annual budget preparation and deliver agreed sales strategies
Source, secure and contract new and repeat business across all market sectors, with particular emphasis on corporate meetings, events and banqueting
Prepare account development plans for major clients
Use brand sales initiatives and tools to drive business performance
Support the marketing team with database management and data capture
Identify and develop mutually beneficial partnerships with local attractions and businesses
Coordinate local marketing activity and assist with sales collateral production
Work alongside the marketing team to keep the hotel’s local social media presence and online content accurate and up to date
Maximise local PR opportunities where appropriate
Promote a strong sales culture throughout the hotel and engage the wider team
Represent the hotel at networking events, seminars and local business functions

Apply for this role

Servicer / Bartender

£12.71 per hour

The House Hotel is seeking a friendly and professional Server/Bartender to join our vibrant hospitality team. This role involves delivering exceptional service to our hotel guests, preparing and serving food and beverages, and ensuring a welcoming atmosphere. The ideal candidate will possess a passion for hospitality, excellent communication skills, and the ability to work efficiently in a fast-paced environment. Previous restaurant experience is preferred but not essential, as training will be provided. This position offers an excellent opportunity to develop your skills within the hospitality industry while providing memorable experiences for our guests.

Part-time In person, Ramsgate HOSPITALITY

Duties

Take orders from guests accurately and efficiently, ensuring prompt service.
Prepare and serve alcoholic and non-alcoholic beverages in accordance with licensing laws and company standards.
Serve food items with professionalism and attentiveness, ensuring guest satisfaction.
Maintain cleanliness and organisation of the bar and dining areas throughout shifts.
Handle cash transactions accurately, including processing payments and giving change.
Provide friendly assistance to guests, answering questions about menu items and making recommendations.
Ensure compliance with food safety standards and health regulations at all times.
Assist in setting up and clearing tables, as well as restocking supplies as needed.
Collaborate with team members to deliver seamless service during busy periods.

Requirements

Previous experience in hospitality or food service is advantageous but not mandatory; enthusiasm for learning is essential.
Knowledge of food safety regulations and best practices within the industry.
Strong serving skills with a focus on customer satisfaction.
Basic maths skills for handling payments accurately.
Excellent time management abilities to prioritise tasks effectively during busy shifts.
Good organisational skills to maintain a tidy work environment.
Ability to work well under pressure while maintaining professionalism and friendliness.
A personable attitude with strong communication skills to engage positively with guests and colleagues alike. This role offers an exciting opportunity for individuals passionate about hospitality to grow their careers within a supportive team environment while delivering outstanding service to our valued guests.

Benefits:

Discounted or free food

Apply for this role

How to Apply

Email your CV and a short covering note, or call and ask for the General Manager.

frontdesk@thehouseatramsgate.co.uk

+44 1843 606 630

The House Hotel, Albion Place, Ramsgate, Kent, CT11 8HQ

Send your CV